
Heather Mallon
CREATIVE DIRECTION | MARKETING STRATEGY | STUDIO OPERATIONS
Hello there!
I'm a Creative Director who also writes the copy, art directs the stuff, and then fixes the workflow that was slowing everything down. I know... It's a lot. But that's genuinely how I'm wired, and after 15+ years in agencies, I've learned it's a pretty rare combination.
I live where creative direction, strategy, and operations overlap. Most people pick one. I never did, and honestly? I like it better here.



Creative Leadership
& Brand Strategy
Creative Direction | Concept Development | Brand Identity
| Hands-On Design |
Cross-Channel Campaign Development | Copywriting & Messaging | RFP/Presentation Design & Development | Photo & Video Art Direction | Customer Journey Mapping | Pharma | Retail & Consumer Finance Marketing
Creative Operations &
Project Management
Workflow Optimization | Process Design & System Building | Resource Planning
& Team Management |
Cross-Functional Collaboration | Waterfall & Agile Methodologies | Timeline Management | QA, Production & File Prep | Vendor & Stakeholder Relationships
Tools &
Technology
Adobe Creative Suite | Figma | Canva | Workfront | Basecamp | Monday | Movable Ink |
AI-Assisted Creative Integration | Keynote | Powerpoint | Microsoft Office | Google Workspace























